Three Sisters Candle Company, a DBA of Farmer Brad LLC, operates threesisterscandle.co. This policy explains how information is handled when you browse our website, place an order, or communicate with us.
Information used for orders
When you complete a purchase, we receive information from PayPal such as your name, email address, shipping details, purchased items, payment amount, and payment reference. We keep order records, fulfillment status, and tracking information to process your purchase, provide customer service, and maintain business records. Information you send us in a message may also be used to respond to your request.
Payments and service providers
PayPal processes payments. Our website does not directly collect your payment-card number. PayPal handles payment information under its own privacy statement. Lovable Cloud provides website data storage and transactional email services. Shipping details are used as needed to arrange delivery with shipping providers.
Browser storage
We use local storage in your browser to remember the items and quantities in your cart and your light, dark, or system display preference. Account sign-in also uses browser storage to maintain a session. You can clear website storage through your browser settings; doing so may empty your cart, reset preferences, or sign you out.
Analytics and advertising
We load Prizmanalytics and PrizmForge advertising services. Analytics records website activity, including page visits, adding items to a cart, and starting checkout. Advertising services display ads, and our advertising page embeds rates hosted by PrizmForge.
These external services receive browser requests, which can include technical information such as an IP address, browser details, and the page being visited. Their use of cookies, storage, or other tracking technologies depends on their own practices. Browser privacy settings and tracking-blocking tools may limit these requests, but may also affect embedded content. We do not send your order email, name, or shipping address in our custom add-to-cart or checkout analytics events.
Order messages
We use your email address for transactional messages such as order confirmations and shipment or tracking updates. Messages may contain order and delivery details. These messages relate to your purchase and are separate from promotional communications.
Records and security
Order records support fulfillment, customer service, accounting, and applicable legal obligations. Retention depends on those purposes and any requirements that apply. Administrative access to order records is restricted, but no online service can guarantee absolute security.
Your questions and choices
You may ask about your information or request access, correction, or deletion, subject to applicable law and records we must retain. To reach us, message Three Sisters Candle Company through our Facebook page or Instagram account. Please do not send payment-card details or other sensitive information in a social-media message.
External websites and updates
Links, ads, and embedded pages may lead to other websites with their own privacy practices. This policy applies to our website, not those external services. We may update this policy as our services change; the date above identifies the latest revision. See also our Terms of Service.